Man Trying App

This is a simple guide to explain how to lease a vehicle with us as well as describing the process until delivery. If you have any questions at all regarding leasing a vehicle, please give us a call.

Step 1 - Choose your vehicle

We have access to tens of thousands of deals nationwide and we try to provide some of the lowest prices around. and our best leasing deals can normally be found on the homepage. These deals do and come go very quickly so if you see a deal you like, please apply at your earliest convenience to avoid disappointment.
On each advert, we will also list the delivery times and for in-stock vehicles, this is normally 2 to 4 weeks and 10 to 16 weeks for a factory order. Other vehicle can be sourced for other preferred delivery times so please contact us to discuss your individual requirements. Also, if you cannot find the vehicle you are looking for, we can still get you a price! Simply submit an enquiry or call us on 01952 350000.

Step 2 - Personalise your terms

Having picked your preferred car, you can personalise the terms: • Business/Personal lease - If you have your own business, you can apply for a business lease which means you can claim back some of the VAT. If you are a consumer, then you would need to apply for a personal lease. • Initial rental - This is due around the time of delivery and is your first payment. You can decide to raise this (to reduce your monthly cost) or lower it (to increase your monthly cost) • Lease Term - You can decide to lease for 2, 3 or 4 years normally. Adjusting this will change the price. We will normally set the default price to show the most competitive monthly cost but you can change this along with the other terms to personalise your lease terms. • Mileage - This is how many miles your lease allows to drive before the excess mileage charge is applied. You can sometimes choose a lower mileage than you think you will need and pay the difference with the excess mileage charge. This can sometimes save you money over the length of the lease but is payable as a lump sum at the end of the lease so please bear this in mind when deciding on your preferred lease terms.

Step 7 - Take delivery

Delivery is normally made nationwide by our dealership network for no additional cost. There will be a professional handover by the delivery driver at the point of delivery to enable you to familiarise yourself with your new vehicle. Alternatively, depending on the distances involved, you may be able to collect your car direct from the Dealer - this can be discussed during the order process if you would prefer to pick it up yourself. For Northern Ireland customers, you can normally collect the vehicle from portside in mainland UK. Some suppliers will deliver to Northern Ireland but please check beforehand with one of the team and we can confirm where delivery and collection can take place.

Step 3 - View/add optional extras

With our website, once you have picked your terms, you can then add or change options yourself and see the price change in real time! Some vehicles do not have any options to choose from as they may be stock vehicles. On many of our deals, you can change the paint, the alloys, the interior and the additional options, for example, privacy glass or heated seats etc. If there is an option you want specifically and it is not listed, simply give us a call on 01952 350000 or submit an enquiry online and we will be happy to get you a personalised quote.

Step 4 - Apply online

In as little as ten minutes, you could apply for a brand new lease vehicle. Once we have received your proposal form, a credit search will normally be carried out on you (or your business, if this is a business application). The search will not effect your credit rating, but it may be visible on your credit file as a search for several months. Once successful credit checks are carried out, we will send you a Vehicle Order Confirmation (Step 6).

Step 6 - Sign documents (electronically or via post)

Having successfully passed the credit checks, we will send you our Vehicle Order Confirmation form for you to sign, which secures a vehicle for you. We normally issue the Vehicle Order Confirmation as an eDoc which can be signed electronically but if you have any issues, email, fax or posted orders are normally acceptable with an authorised signature to confirm your acceptance of the rental quoted.

Step 8 - Enjoy your car

Easiest step of all! Simply enjoy your using your new lease vehicle until it is time to return the vehicle (collected free of charge from you). Please remember to get the vehicle serviced at the agreed service intervals, as detailed in your finance documents.

Step 9 - Choose your next vehicle

In the approach to your vehicle being returned, we will be in touch to discuss your requirements for your next lease vehicle. Whatever you have in mind, our team will be on hand to help you find some suitable options and help a smooth transition from your current lease vehicle to your new one.

New to leasing or leased before - What we do to help you!

We Specialise in searching the market for some of the hottest car leasing deals.

We then put these hot car leasing deals onto our website for you to view and consider. We still have 1,000's of other deals, but we try and find the best ones.

We also employ some of the best and leading edge technology that will allow you to order online, you change the terms and even view and personalise the options. Because of this, we can employ fewer staff, keeping our prices at some of the cheapest / most competitive around.

This also means that our staff members are available to help you.

We try and give you all of the information from the MPG, to the excess mileage charges and allow you to customise the car for miles per year down to paint options etc, on each deal.

How are we different? Our company commitment is as follows:

  1. Search for the best offers and deals;
  2. Provide the best customer experience;
  3. Provide key information on each deal;
  4. Allow customers to order instantly online 24/7;
  5. Allow customers to customise the deal online 24/7;
  6. Employ technology so that we keep your prices low.

If you need any information regarding the above, please call our support team on 01952 350000 or email and we will be happy to help.  



Contact Us:

Phone :01952 350 000

              - or -

Phone :08700 110 300

For Customer Services Email:

Sales & Registered Address:
Hot Car Leasing®
Creative Client Services Ltd
Countrywide House
Knights Way 
Battlefield Enterprise Park                              
Shrewsbury SY1 3AB

Complaints / Secure Documents:
Creative Client Services Ltd (HCL)
Business and Technology Centre (SB211), Telford Campus, Priorslee, Telford , Shropshire  

We are proud members of:

Best Vehicle Leasing Service 2020:

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Hot Car Leasing® is the trading name of Creative Client Services Ltd (registered in England and Wales, registration number 09801829) who is authorised and regulated by the Financial Conduct Authority (registration number 719621). Please send all correspondence to our processing centre at Hot Car Leasing®, Creative Client Services Ltd, Business & Technology Centre (SB211), Telford Innovation Campus, Telford, Shropshire, TF2 9NT - Tel +44(0)1952 350000.  Hot Car Leasing is a credit broker not a lender. VAT registration number GB312 9993 79.  We are registered with the Data Protection Information Commissioner's Office (ICO registration number ZA154451).  We are also members of the BVRLA (British Vehicle Rental and Leasing Association) member number: 9998.  Our Registered Office is Countrywide House Knights Way, Battlefield Enterprise Park, Shrewsbury SY1 3AB. © 2020 Creative Client Services Ltd. All rights reserved.